After the allowed time, and if we are not able to verify the credit cardholders information, we will cancel and refund the pending order. We will attempt to reach the cardholder for up to five (5) working days after the order has initially gone through our verification department. These precautions are made with the card holder's interests in mind.
Orders are subject to verification and sometimes require additional information from the cardholder. though, this does not guarantee that your order will ship that same day. Orders submitted online before 1:00pm CST, Monday - Friday will be processed that same day. In stock orders placed after 1:00pm CST on weekdays will not ship until the next business day. Orders over $99.00 will receive free FedEx Ground shipping (typically 2-3 business day shipping) in the contiguous (lower- 48) United States. This includes camera batteries, lithium-ion batteries, AAA or AA batteries of any kind. We cannot overnight batteries shipped by themselves, no exceptions. Shipping or freight charges are nonrefundable. As a convenience to you, any eligible online purchase may be returned to any Bedford Camera & Video location but for credit for the transaction will be issued in the form of the original payment method.
Any items not meeting these requirements will be subject to a minimum of a 15% restocking fee at our discretion. also, please include the original receipt with the product. Returned products are required to be in brand-new condition and must include the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags and the blank warranty cards. For your peace of mind and protection, bulbs, paper, inks and film may not be returned.
purchases made online will be gladly refunded or exchanged within 14 days of purchase with the exception of special orders, opened computer software. Your satisfaction is our number one priority.
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